We're committed to delivering your lashes safely and on time.
Shipping fee: Free shipping over $30, otherwise $5.
Please note: We do not ship to international P.O. Box addresses or military addresses (APO/FPO/DPO). U.S. P.O. Box addresses are acceptable.
If your address is not accepted at checkout, it indicates that we do not currently offer delivery to that area.
All orders are processed within 1-3 business days for domestic (US) orders.
Processing does not take place on weekends or holidays. During periods of high order volume, shipments may be delayed by a few days.
USA Standard: 3-5 business days.
Please note that these are estimates and actual delivery times may vary due to factors beyond our control.
Once your order has shipped, you will receive a confirmation email with a tracking number.
Please contact us at service@fayjoo.com within 14 days of the expected delivery date.
We are not responsible for delays beyond our reasonable control, including but not limited to war, natural disasters, severe weather, government actions, or global health crises.
We reserve the right to update this shipping policy at any time. If you have questions, please contact us at service@fayjoo.com.
